Where do you find the cars?
We purchase our cars from a variety of locations throughout the United States, including other dealers and brokers, and dealers-only wholesale auctions. With the growth of the Internet, and the information services available it is now possible to do nationwide searches for available cars, and to consult data bases which contain complete histories for any available car. All of the cars we procure are thoroughly inspected to guarantee that there are no mechanical or cosmetic defects. With today's information bases on the Internet, and technological inspection tools, it is possible to verify that a car has never been in an accident or has never been partially or wholly repainted.

Aren't Auctions a risky place to obtain a car?
In the past some people have expressed apprehension over the idea of purchasing a vehicle obtained from an auction. People often believe that it is extremely risky to purchase cars at auctions. They are correct with respect to most auctions, especially public auto auctions. The quality of cars available at public auto auctions is not the same as cars available at certain high-end, dealers-only, auction sales. The auction sales we attend most frequently are operated by Manheim Auction Company, the largest auto auction company in the world, which is only open to dealers. Manheim runs their auctions under a strictly controlled environment that protects purchasers from defective automobiles. Manheim requires the disclosure of the following items:

• Non-standard titles: such as salvage, flood damage, theft recovery, etc.
• Any major mechanical problems or frame damage.
• Inaccurate actual mileage as displayed on the odometer.

When you state a vehicle has not be involved in any type of accident how do you know?
Using a device called a paint thickness gauge we measure the thickness of the paint on the car's body panels, to a precision of less than 10 microns, and compare it with OEM specifications. It is impossible for even the best body shops to match the exact original paint depth from the factory. In this way, we can easily and reliably determine if a car has been involved in an accident.

How much money are you really saving me?
You be the judge. Comparison-shop the prices of our vehicles with any source you like: The Kelley Blue Book, NADA, Autotrader, local dealerships, classified advertising, etc. Our prices are thousands under those offered by franchised dealerships, and our cars come from exactly the same sources.

I don't live anywhere near you, how will I get my car?
You can come to us and pick up the car or we can help you arrange to have your vehicle shipped. If you choose to pick up the car yourself we will gladly provide transportation for you from any local airport, train station, or bus station. If you choose to have your car shipped it will likely cost you between $200 and $1000 within the continental United States depending on your distance from us. If you are purchasing a high-end or exotic vehicle you may want to consider shipping it in a covered trailer, which will cost a little more. In our useful links section we have links to several auto shippers and transport brokers. Please understand that we arrange shipping only as a courtesy to the customer and we are not responsible for the actions of the shipper. Please make sure you are comfortable with your choice of shipper and that they fully insure the cars they ship.

What about state sales tax?
If you are a Pennsylvania resident we will be required to collect 6% sales tax on the sale of the vehicle. If you are an out-of-state resident you will not pay any sales tax at the time you purchase the vehicle. Most likely your home state will collect applicable taxes when you register your vehicle. We can provide out-of-state residents with a temporary tag and registration good for 30 days. We will need a photocopy of your driver's license and valid insurance card.

What about warranties?
Factory warranties are completely 100% transferable. If you are purchasing a newer car you will get the remainder of the factory warranty. Once you have specified a particular car, (make, year, and maximum mileage), we can advise you of the time that will remain on the original factory warranty. Most factory warranties can be extended at your local franchise dealership if you desire, as long as the car is still covered by the original warranty. If your car is not under factory warranty you may want to consider looking into an aftermarket warranty. We have several aftermarket warranty companies listed in our useful links section, but there are also other reputable firms offering this service.

I'm not local to Eastern Pennsylvania. I'm not comfortable purchasing a car I haven't seen.
If you do not live in the area you can have an inspection service or local dealer inspect the car. Two reliable independent inspection services local to us are Vehicle Care Management Corp and Carchex. We also encourage you to run a Carfax report or an Autocheck report on our vehicles.

What is normal to expect from a pre-owned car?
You should expect reasonable wear and tear consistent with the age and mileage of the vehicle. A nearly new vehicle that is still under factory warranty should be expected to be free from any and all defects. Should any problems occur they would be repaired, under warranty, free of charge, by your local franchised dealership. (Note: If it is within your budget we strongly reccomend purchasing a car still under factory warranty)

Can I purchase a vehicle from you using financing or a lease?
Yes! We can offer financing on any vehicle and leasing on 2001 and newer vehicles. If you are interested in financing we highly recommend People First, they consistently have some of the lowest rates available anywhere. If you are unable to obtain financing through People First or just wish to finance elsewhere we can provide alternate financing but it is usually at a higher rate. If you are interested in leasing please email info@aspenauto.com and let us know which vehicle you're interested in and what kind of terms you'd like for your lease.